Citadel Servers Reviews

The cost of hosting a server with Citadel Servers varies depending on the type of server you want to host. Here are some options:

• Web hosting starts from $2.69/month excluding VAT.
• Game Hosting starts from $0.16/slot excluding VAT.
• VPS Hosting starts from $5.39/month excluding VAT.
• Dedicated Servers start from $52.99/month excluding VAT.

Please note that these prices are subject to change and it's always best to check the official Citadel Servers website for the most accurate and up-to-date information.

Citadel Servers offers a variety of services. Their popular products and services include:

• Game Server Hosting: They provide powerful game servers using their highly-customised tcadmin game panel. The game servers are deployed instantly and can be easily upgraded at any time. They support over 200 games and offer many one-click mod install solutions.

• Web Hosting: They offer fast, reliable, and secure cloud web hosting with 24x7 support. They have different hosting plans suitable for beginners or small websites, professionals, and clients who have continuous and sustained growth. All their hosting plans come with a 7-day money-back guarantee.

• VPS Hosting: They offer custom Virtual Private Servers to power up your website, game server, or other solutions.

• Dedicated Servers: They provide high performance, highly configurable, and optimised dedicated servers.

In addition to these, they also offer services like Shared Hosting, Reseller Hosting, Cloud Hosting, and Voice Servers. They have a team of support representatives ready to help and a knowledgebase wiki maintained by their staff to answer common questions and provide "getting started" guides. They also have an affiliate program where you can earn commission by referring customers to Citadel Servers.

You can contact the Citadel Servers support team by submitting a Support Ticket on their website. They also offer Live Chat support. If you have a billing query, you can contact their billing team by submitting a Billing Query. They also have a Knowledge Base on their website where you can find informative guides and articles that might help you with your issue. If you need sales advice or want a quote on services they offer, you can contact their sales department by submitting a Sales Ticket or via email. They are always ready to help.

Citadel Servers accepts various types of payment methods. These include Debit/Credit Card (VISA, MasterCard, American Express, Discover, Switch/Solo, UK Maestro), PayPal, and Bank Wire transfer. They accept payments in the currency you select, and all charges are shown in EURO. Citadel Servers offers different billing cycles, including monthly, quarterly, semi-annual, and annual payments. For accounts paid for by wire transfers and bank transfers, they are set up only after proof of the payment being done is received by Citadel Servers. A copy of the receipt of the payment has to be sent to their billing department. The account is set up after the copy of the bank or wire transfer receipt is received and payment is 100% complete. Please note that despite cancelling the service, they might still take funds from the payment method you used when you signed up when the next month starts. Even though you cancelled the recurring payment through the payment service, the payment might go through again and Citadel Servers might not give you a refund.

Citadel Servers has a Service Level Agreement where they will refund the customer 5% of the monthly fee for each 1 hour of downtime up to 100% of the client's monthly fee. Downtime is measured from the time a trouble ticket is opened by a customer to the time the service is once again available. However, it's important to note that once a service has been suspended, Citadel Servers does not provide a backup of the service. If a service is suspended and then terminated, all files and related service configurations are deleted. Also, charge backs are not an acceptable means of attaining a refund. By ordering a service from Citadel Servers, you are bound by these terms and conditions and must follow and agree to them. A charge back processing fee and a penalty for charge back usage will be applied for all charge backs.

CitadelServers.com, a game server provider, has a 3-day money-back guarantee. If a customer is not satisfied with their service, they can request a refund within this period. However, there have been complaints about the company not honoring this policy. In addition, they offer a 7-day refund policy if the customer is not completely satisfied. As for the shipping policy, it seems that the company provides digital services, so physical shipping may not be applicable. Please note that this information might have changed, and it's always a good idea to check the latest policies on their official website.

CitadelServers.com supports a wide variety of games. Some of the games include Palworld, Don't Starve Together, Sniper Elite 5, Killing Floor 2, Project Zomboid, Counter Strike: Global Offensive, 7 Days to Die, Abiotic Factor, Agar.io Private Server, Age of Chivalry Mod, America's Army Proving Grounds, American Truck Simulator, Animalia Survival, ARK Survival Ascended, ARK Survival Evolved, ARK Survival Evolved 2, ARK Survival Of The Fittest Standalone, Arma 2: All in One, Arma 3, Arma Reforger, Artemishea, Assetto Corsa Competizione, ASTRONEER, Atlas, Avorion, Barotrauma, Battalion 1944, Battle Cry of Freedom, Battle Grounds 3: Source, Beasts of Bermuda, Black Mesa, Blackwake, BrainBread 2, Breaking Point, Broke Protocol, Call of Duty 4: Modern Warfare, Call of Duty: Black Ops III, Chivalry Medieval Warfare, Citadel: Forged with Fire, Colony Survival, Conan Exiles, Contagion, Core Keeper, Counter Strike 2, Counter-Strike 1.6, Counter-Strike Global Offensive, and Counter-Strike Source. In total, they support over 200 game server titles.